by gail12
New Member

why is my broadband not working

i paid my outstanding balance last night and my broadband still isn't workinng?

2 REPLIES 2
by Grand Master
Grand Master

Re: why is my broadband not working

It could take 24 hours to reactivate it after it's been suspended.

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by
EE Community Support Team

Re: why is my broadband not working

Hello @gail12

 

Welcome to the community.

 

Have you tried restarting your router?

 

Was your payment made over 24 hours ago?

 

Leanne 🙂

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