by forrester7
Visitor

why can't I reset my password

I can't reset my password as no security codes are shown when it request me to type letters into the box to prove I'm not a robot.

1 REPLY 1
by Grand Master
Grand Master

Re: why can't I reset my password

Which password are you trying to change? Is it your email pwd?

 

If so, try resetting your pwd using the "forgotten your password?" on this page: https://email.orange.co.uk/ . Make sure you get the orange Orange page & not the green EE page, so it doesn't need to send you an email you can't access nor for you to supply your old pwd. Keep trying that link until you get the orange Orange page.

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