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terminate broadband contract

My contract about the home broadband is one and a half years, it started in September 2019 however, due to the coronavirus outbreak, I and my flatmate were back to our home country and we have already left the house, so can we terminate the contract?

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by Grand Master
Grand Master
Solution

Re: terminate broadband contract

You need to phone EE giving 14 days notice of cancellation. If you are still within your min term you will be liable to pay early termination fees for the rest of the term.

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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1 REPLY 1
Highlighted
by Grand Master
Grand Master
Solution

Re: terminate broadband contract

You need to phone EE giving 14 days notice of cancellation. If you are still within your min term you will be liable to pay early termination fees for the rest of the term.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

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