by PJKO
New Member

suspended engineer visit

my broadband was supposed to be activated yesterday but openreach didn't come and now i have no wifi, but I thought since I have an active line (switching from Sky) it doesn't require an indoor visit?

many thanks

1 REPLY 1
by Brilliant Contributor
Brilliant Contributor

Re: suspended engineer visit

The engineer may not have had to come to your property and just the cabinet down the road.

 

I'd call EE and see what is happening. It could be it got suspended because BT Openreach had shortness of workers as some may be isolating.


BrendonH (Android Expert) Samsung Galaxy S10+ (Android 10/One UI 2.0)
If I have helped please click the THUMB/SOLUTION buttons below

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions