18-05-2017 07:30 AM
When were you do to be connected?
18-05-2017 07:58 AM
But do you have Broadband?
Welcome to EE's Home Broadband Forum.
Have you just joined EE or are you already with EE?
What does it say in the Internet section on the initial Status page of the BrightBox after you log in? Obscure your names in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.
Is this for ADSL BB or Fibre? BrightBox 1 or 2?
Does the phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?
18-05-2017 10:12 AM
I can't tell if this is a delayed installation or a faulty router or what.