09-05-2018 08:37 PM
We have a brightbox 2 and i have been trying to set up the firewall to block things like snapchat for an 11 and an 8 year old . I have set it up for URL blocking and cannot get it to work. Has anybody experience of this working on full web addresses or key words, I set it up 4 or 5 times following hte instructions and saving settings at each step but then try to get on the blocked sites and non are blocked. Are there any actiions required that are not in the instructions ?
09-05-2018 01:14 AM
09-05-2018 10:06 PM
Snapchat and other apps often communicate using a large number of URLs and sometimes direct IP addresses which can make them quite hard to robustly block.
I would recommend using parental controls on their phones to prevent the Snapchat app from being run.
Here is a guide for Google devices: https://support.google.com/googleplay/answer/1075738?hl=en
09-05-2018 10:55 PM
@peapod: Have you also added a Device Filtering Rule as well as setting up URL Blocking?
You can block adult sites better by making use of Norton ConnectSafe DNS choosing from:
Chose your protection policy A - Security (malware, phishing sites and scam sites) B - Security + Pornography C - Security + Pornography + Other Preferred DNS: 220.127.116.11 Alternate DNS: 18.104.22.168
You can switch the router to use Manual DNS with your chosen public DNS.
10-05-2018 01:34 PM
Thanks! You're welcome :)! Glad I could be of assistance. Hope it's suitable for you.
14-05-2018 11:02 AM
Hi XraySpec. thanks for your message, Connect safe sounds a good start so i tried to change my preferred and alternative DNS settings. The two settings have a bold black outline around them and i cant find a way to edit them can you give me a pointer please.
14-05-2018 11:28 AM
I dunno what you mean by a bold black outline. Did you change from "Obtain from ISP" to "Manual"? W/out that the 2 fields are greyed out.
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