25-02-2019 05:02 PM
If I switch to EE landline and BB, how much will the diverted call cost to my EE mobile? Currently I have a BT landline which I divert to my mobile regularly and am using another company to route the calls as BT are quite expensive for the inital call and per minute.
25-02-2019 05:59 PM
For that you would need the Call Divert feature of the Call Plus Add-on @ £5 pm.
25-02-2019 06:02 PM
Would that make all the diverted calls free to the EE mobile? On BT at the moment I have free unlimited calls with a smart divert feature, the call divert feature costs about £5 a month but I haev to pay for each and every diverted call to the mobile and a per minute charge
25-02-2019 07:00 PM
@Leanne_T: That Price Guide does not make it clear whether you pay for the diverted calls themselves. Would you please check?
I would imagine that cuz you are paying for the Call Plus Add-on but not actually initiating the diverted calls yourself that only the caller pays for them.
26-02-2019 08:13 AM
26-02-2019 08:27 AM
Thanks for that, I'm not familiar with EE landline plans so how many calls will the Call Plus add-on include? I use the divert a lot, when I was on BT "free unlimited calls" but that didn't include mobiles unless BT mobiles. I had teh divert package but was getting call divert bills of £60 + a month so I swapped to another call provider now my bill is only about £20 a month, if I could avoid these charges all together by moving my line and BB to EE that would be great
26-02-2019 08:51 AM - edited 26-02-2019 08:51 AM
After you check which broadband deals are available for you, you build your plan and choose which type of call package you want.
The Call Plus add-on gives you the ability to use your normal broadband plan allowances with the following features:
You don't need to keep dialing an engaged number. Press 5 and Ring Back will call you when the number is free.
A quick and easy way to speak to 2 people at once
Divert your calls to a different number even while your phone is in use.
Choose to Refuse
Block up to 10 numbers putting a stop to nuisance calls
Set up a one off reminder or schedule for the same time every day
Lets you know another call is coming through & you can choose whether or not to take it
Anonymous Call Rejection
Blocks calls from anyone withholding their number
26-02-2019 09:51 AM - edited 26-02-2019 10:09 AM
I've looked into this and the number you divert to will come out of your inclusive allowance if you have a Call Plus add-on,
Sorry, that doesn't make sense. You can only have Call Divert if you have Call Plus add-on .Do you mean if you have a Call Add-on (w/out the "Plus") ?
If so, can this stated in the Price Guide under "Call Divert"? It's not at all obvious.
how many calls will the Call Plus add-on include?
The Call Plus add-on itself does not include calls. It's just a bundle of features. It's the various Call add-ons that include calls:
Weekend calls to UK landlines
Calls to UK landlines starting with 01, 02, 03 when using your landline at the weekend. Not available to select through standard channels
Anytime calls to UK landlines
Calls to UK landlines starting with 01, 02, 03 when using your landline at any time
Anytime calls to UK landlines & mobiles
Calls to UK landlines starting 01, 02, 03; and 1,500 minutes to call UK mobile numbers (excluding Jersey & Guernsey), when using your landline at any time
Anytime UK & International calls
* Calls to UK landlines starting 01, 02, 03; and 1,500 minutes to call UK mobile numbers (excluding Jersey & Guernsey), when using your landline at any time*Calls from the UK to international landline numbers in 50 countries (below1); plus a 30% discount on our standard rates for calls from your UK landline to all other international landlines, when using your landline at any time
26-02-2019 12:00 PM
26-02-2019 12:06 PM
@Christopher_G: Yes, maybe, or possibly more positively:
"You will be charged for the duration of the diverted call unless you have a Call add-on (one of the ones I listed above) for that time-of-day",