Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

how do remove content lock on mobile broadband payg

pwb
Visitor

‎26-08-2019 11:32 AM

I have removed content lock on my mobile phone.easily done on 150 with a credit card.but I cannot find a way to remove it on mobile broadband payg.any ideas?

0 Helpful
3 REPLIES 3
Northerner
Grand Master
Grand Master

‎26-08-2019 11:41 AM

Hi @pwb 

 

Log into your MyEE app and remove content lock. 

 

HOW DO I TURN ON PARENTAL CONTROLS / CONTENT LOCK ON MY DEVICE?

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
XRaySpeX
Grand Master
Grand Master

‎26-08-2019 02:08 PM

Why can't you do it on the MBB device the same way as you did for your phone?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Katie_B
EE Community Support Team
In response to XRaySpeX

‎27-08-2019 07:46 AM

Good Morning @pwb. 

 

Thanks for coming to the community. 

 

Have you been able to remove the content lock by following the advice provided?

 

Speak soon, 

 

Katie 🙂