05-03-2018 01:52 PM
I know this is an old chestnut but I need VAT invoices for my personal account.
I've spoken with Customer Services and from this point forward I'll be able to access full VAT invoices as they are issued.
However, I could do with Jan/Feb 2018 as well but apparently this is not possible! I've asked CS to escalate and come back to me with a reason why, other than 'not process', but does anyone have anything else to add? Has anybody requested older VAT invoices and received them?
Very frustrating in that the only thing missing from the standard invoice is a registered EE address and VAT number. Shouldn't be difficult, right?.....
05-03-2018 02:19 PM
No, it's not difficult. Your online bills (.PDF files) are already VAT receipts. They have EE's
registered addy & VAT reg.no: in them. And they go back to about Nov 2016.
05-03-2018 02:48 PM
No star for you xray!
The pdf files i can access do not have the EE vat number on them.
they have everything else they need for value less than £250 but no vat number.
My pdfs also state very clearly at the top "this is not a vat invoice"
This is what i don't understand - for the sake of adding the vat number, they just eliminate this problem.
05-03-2018 02:55 PM
That's a pity. Mine are headed by :
YOUR BROADBAND BILL
Page 1 of 4
Account number: 001234567
Invoice date: 21 Feb 2018
Invoice number: 001234567-059
VAT reg.no: GB 245 7193 48
05-03-2018 03:57 PM
by Cazamataz66 Saturday