by muir65
Explorer

cant get my laptop connected to wifi since upgrade to fibre

since upgrading to fibre broadband i cant connect my laptop or my chromecast to wifi.  Phones and ipad were no problem but laptop and chromecast dont find the wifi at all.

4 REPLIES 4
by Grand Master
Grand Master

Re: cant get my laptop connected to wifi since upgrade to fibre

Hi, 

 

Chrome cast could be an issue with the router but have you tried resetting the chrome cast and reconnecting? 

 

As for the laptop does the network show up in the available WiFi network list? 

 

Thanks 




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by Ace Contributor
Ace Contributor

Re: cant get my laptop connected to wifi since upgrade to fibre

Hello,

@muir65 You might need to change you router channel please click this link for more information,  How to change Wi-Fi channel -

This is for EE 

Bright Box router - change wireless channel - EE

Bright Box 2 Wireless Router - change wireless channel - EE

Hope it will sort your issue.

Many Thanks 

by muir65
Explorer

Re: cant get my laptop connected to wifi since upgrade to fibre

thanks for reply but yes have tried resetting chromcast and still doesnt bring wifi up in options. also network doesnt show at all for laptop. Have tried changing channel also.
by Grand Master
Grand Master

Re: cant get my laptop connected to wifi since upgrade to fibre

Check you have enabled both the 2.4 & 5 GHz Bands in the router? Maybe those devices don't do 5 GHz.

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