12-10-2017 01:34 AM
my internet is down.. i can access only Google search and that's it. Changing DNS settings did not help at all. Please fix the problem.
Happened just after midnight!
12-10-2017 02:50 AM
Welcome to EE's Home Broadband Forum.
If you can get Google BB can't be down.
Have you just joined EE BB or were you already with EE BB?
What does it say in the Internet section on the initial Status page of the BrightBox after you log in? Obscure your names in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.
Is this for ADSL BB or Fibre? BrightBox 1 or 2?
Does the phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?
by Cazamataz66 Saturday