Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So I have been waiting for an engineer visit to complete some exterior work on my property. They were meant to do it on 22/12 but never happened and the date keeps changing to current day. How do I go about finding out when it will actually happen?
Won’t let me connect my broadband to my account online. Why is it doing it? Been trying for months.
Hi i have a question as noone has seemed to of cared. I have never recieved any compensation for the times i was without internet. Which was 180days to 200. I was in contract (internet) with EE. One day we went into a ee shop and lady convienced my g...
Just had latest EE router installed Previously with Virgin Media I was able to set their router to modem mode.i could use my 3 node lynksys mesh system how do I configure things in this scenario
EE provides a Battery Backup Unit (BBU) to our vulnerable customers with Digital Voice, so the broadband Hub still has power if there’s a power cut at your address. This is so you can still make emergency calls from your Digital Voice phone or connec...
Been trying for days to get hold of EE. Charging me everytime I use text service. They keep. Checking the line saying no problem then I get no call back.as I still have a problem . Anyone have a number I can speak to a human !Thanks for your time
My house mates use up all the routers ports and I'm wanting to get my own Internet provider. They use BT. Could EE provide me with separate Internet?
Hi all. Does anyone know if EE have any problems in Grays, Essex? I came back from holidays today and I saw that from 25th of December 12pm there is no internet connection. Have anyone else from this area experienced any problems? Thanks in advance,S...
Hi, I am trying to contact ee to cancel my broadband, however when I call the number from my 3 mobile phone, it asks me to input my mobile number (which I do not have from ee as I’m only a broadband customer) Is there any way I can contact directly o...
Received a warning from ee that I had not returned my bt router - I have not yet received the promised return-bag and tried as requested in the email to log into my ee "account" to advise them but on doing so all my "account" shows is my profile and ...
