Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi just got new broadband deal and hub. Was told it was £31.99 with free hub. Got charged £31.99 plus set up £31.99. I was told this was free as all I did was unplug the old hub and plugged the new one in. Can anyone enlightened me please. Thanks
What does it mean when broadband router flashes blue and how do you fix the problem?
I paid my bill on the 22nd of December when I got my email and it’s now saying that I haven’t but i have the bank statement saying I have l, just wondering if anyone else has had this problem? How do I go about solving it
I recently moved address and decided to go with EE for my broadband after I was told they pay any outstanding bill from your previous broadband provider (talktalk) I spoke to talktalk and was offered a better deal to stay.so I contacted EE same day a...
Hi,Been trying to add EE Broadband for 3 months to my current EE account (sim only; mobile), 62 calls to EE via Relay UK, 11 hours total on Hold Music no joy. EE/BT sales rep happened to randomly go door to door on Monday explaining they're in the a...
Sorry but I cannot see where to go to get the 12 months free, they just want to charge for it, I previously had it free as BT customer. Contract renewed and now switched to EE
I am trying buy a 4th Smart Wifi Disk. I cannot find how to get a Smart Wifi SW30A Disk through the EE Store. I have 3, coverage is not good in my office. I am willing to pay for the 4th disk but, I keep getting put into a perpetual loop... I have ch...
How do I leave EE?its soooo expensive. When I set up my account it was only £22 a month now it’s doubled!! And it’s just basic broadband no extras.plus I’m autistic and I struggle with phones and ee doesn’t seem to have a way to talk to anyone unle...
I have just switched from BT to ee. With BT I had their mesh system with 3 discs that gave full stable coverage throughout my entire house. With ee I have the equivalent and have 3 white extenders in the same place as I had the discs but am getting m...
