Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, got my broadband installed on 30th Nov. I could access WiFi controls on the EE app. 4th Dec I added the WiFi enhancer add on which can be access through the WiFi controls menu but the enhancer won’t load. I was told to wait 48 hrs. After that per...
Hi! How can I change the password on my wi-fi? Thanks
Hi,Ordered Full Fibre on 03/12/23 - ever since have been seeing every date for engineer visits for outside and inside the property delayed. Have received the equipment and its just sitting there doing nothing.Original go live with engineer visit was ...
Hello all, got my new service installed today and looking to use it with my existing Ubiquiti Edgerouter lite. It supports PPoE so I should be good to go..... however the router requires a password to setup a PPoE connection. In my EE router the use...
I have the we broadband and I have no clue how to work it.my son has a pc and I am trying to block certain things….. Snapchat etc.can I do this on the broadband?
I have seen quite a few posts with users not reaching the desired 1.6Gb speed they are sold with the supplied hardware they are sent from EE, personally it's the support that's lacking in my case but hey ho.!!This will cause some not to be too happy ...
can I login to the EE router? how? it didnt work last time?can I manually block any keywords or websites? support werent much help only full adult content blocks?
Can someone advise me of an email address for EE bills payment department. I paid by debit card online on 7th December & again on 28th December. EE is saying I have not paid 7th December…..I want to send a bank statement as proof showing clearly I ha...
We currently have normal EE broadband through the phoneline. We want fibre and are undecided between EE and BT. I understand EE is powered by BT but just wondered whether it is worth changing to BT or whether it would be easier to stay with EE. Will ...
Hi how do I get a 0 spend cap on my landline so premium numbers are blocked please
