Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’m having the same issues with activation on my new account. The engineer who installed my otn said that there was an issue on the EE Side as there was nothing wrong with my new full fibre line into the house. My app has a messsge saying that they ...
How do you turn off the EE redirects so things flagged by as spam/malicious EE just work as expected and don't redirect you to https://block.ee.co.uk/ee/warn.html?url=anything.comNOTE: This is not the parental feature, as that is turned off and you c...
Hello,I've had an EE Broadband for years now and I noticed that the previous bt wifi hotspot near me has now become an EE Wifi hotspot which I have been trying to connect to with my regular ee details but it doesn't let me connect. It doesn't say inc...
I used to be a BT customer, however switched to EE in October 23. Had no problems with EE until now. My router is connected however on my mobile the WiFi just shows as " connected without internet" I have a set up direct debit with EE so why they not...
Have just changed over to EE. Can someone tell me how to brighten the light on the front of my smart hub plus. Thanks.
HiI am new to EE broadbandI have a FTTP fibre 67 service with an EE smarthub plus and a landline service (home phone adapter) but my long thin house with thick interior walls suffers poor wifi coverage (and physically relocating the router is a pro...
I have had EE FTTP installed today. Previously I was on Virgin BB. I used to have a TP Link Deco mesh for Wi-Fi (Deco P9 connected by ethernet cable to Virgin hub with Wi-Fi disabled - modem-only mode).Any advice on how I connect the Deco mesh to EE ...
The standard EE router seems a bit bare bones.Is there any way to block a domain on it yet for all WiFi connected devices? I saw this was asked in 2021 with a no as the answer. Any change?
Afternoon All, I have just switched from BT to EE and I am having issues with work and the fact my Router is assigning my laptop an IPv6 address. I cannot change the setting on the laptop as they are locked down due to being a business laptop. is it...
Hi there, since upgrading and receiving the new Wifi 6 Smart Hub Plus we’ve had a few issues and want to know wether it’s a fault with this router as I have tested my connection with a different router and neither of these current things exist. The f...
