Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
am bloody sick of my model closing down on me it's done it 3 times tonight am paying good money for a crap service. when my contract end in 26 am going back to sky broadband there modems work properly
Ever since we moved to BT (now EE) from Virgin, our Sonos system has been playing up. I have tried resetting and rebooting but when streaming 6music there are lots of random dropouts. Reading the internet "band swapping" may be the problem, where i...
I'm getting the most dreadful customer service service from EE. I recently switched my broadband from BT to EE. I cannot access my bills online. I have phoned EE customer service 150 (tech and billing departments) now on 7 DIFFERENT OCCASIONS to try ...
Hey guys,I bought the 1.6 Gbps EE Broadband package today online. I put an install date of the 19th of February, but I got a text message saying it would be the 2nd of February, which is not what I selected on the form.I rang EE and they said that I ...
Every time I visit the EE website, to check availability for fibre in my area, I get a message saying broadband is not in my area (I've had it for a number of years) or oops something has gone wrong! plus (not that I need to know) I can't upgrade my ...
How do I get my repayment charges credited as agreed , I now have a copy from sky of the bill
Keep receiving weekly/ fortnightly local calls. Recorded voice informing me of my bank account , has be hacked. NOT TRUE. List of nuisance phone numbers.{ NOTE.} all numbers are 01202 598222, 592726, 552008, 518384. ...
We have a new EE phone and broadband contract in my husband's name. The payment is from our joint account, is in a house in our joint names and is used by both of us. I'm told I can't be a joint account holder so I'm not entitled to a better mobile ...
Anyone having issues on the FF 900 package. Currently getting 69Mbps download. Restarted the Smart Hub Plus through the app and restarted the ONT. Only knew something was wrong as my son was complaining about lag and bandwidth upstairs.
