Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I moved from BT to EE three days ago. I had connected my hub but couldn't access parental controls. I was advised by EE to reinstall the app. But this time when I went through the hub set.up it told me I'd put in the wrong admin password. It now keep...
We had our switch over from BT to EE last monday and since then I have been trying to link my email to the account without success. The broadband is in my partners name. I already have a EE account for my phone.Multi phone calls to customer service a...
I have the same problem with a new updated broadband I do not have EE mobile so what number do I call
I have a question on installation of my broadband. I'm currently Virgin customer, and when teh Virgin cable was originally installed, virgin laid a conduit tube under my driveway/garden from the road that goes under my front door and straight into a ...
I recently had ee broadband installed and I see advertisements all the time how to turn off my kids internet at night but every time I go on the app to start it it constantly says oops something wrong our end try later you’re talking 3 weeks now
Moving over from BT to EE and have had one of the new Smart Hub Plus routers sent to me. Swamped the BT router out for the new EE one. Using as primary routet only because of Digital Voice/ EE equivalent etc.Some observations with the latest firmwar...
Today I contacted EE sales to try and migrate my BT Brodband and TV to EE Broadband and TV. As part of the move I also wanted to downgrade from 900Mb to 500Mb as we no longer have a requirement for this throughput.To cut a long story short the very ...
we went in to EE and brought their EE smart hub on the 29th of December 2023. We were exited and waiting for it. A couple of days passed and there was no sign of it. Later we got to know that it will start on the 16th of Jan 2024 and we will receive ...
When singing upto EE I was in contract for my land landline with another provider and had £126.00 charges . I believe when I signed upto EE I had a switching offer where EE covers upto £300 charges . Can someone tell me the procedure? Do I pay the fe...
