Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have two issues since having the new Smart Hub. Firstly, I want to manage the wifi controls. When I try I get an error message “We can’t load this information, not your fault ours, try again later etc”. This has been happening every time I’ve tried...
Need my account number to view billsThe only way to get the account number, is on the bills? How on earth am I supposed to find my account number if I need the number to view the number? I received no confirmation e-mail either.What kind of moron tho...
Broadband is down for 2 hours now. 2 kids that aren't happy at all and can't watch TV due it needing broadband. When will this be fixed! I'm not paying for no service. Anyone else down?? Phone support says 4 days to fix!! Didn't even want to be an EE...
Hello, I have newly changed over to EE smart hub + from Bt Smart hub 2 with 6 WiFi discs also 4G hybrid backup.I was most concerned that I would struggle to get the WiFi coverage throughout with the new smart hub+ even if I did manage to get EE to se...
Had the EE 900MB full fibre for nearly a year and have been really disappointed. Doesn't seem much better or more reliable than my previous 70MB on broadband.Depending how you test, I seem to be getting at best 450MB - which by coincidence is their m...
just had full fibre installed. 900mb Garenteed speed 700mbpsIs this speed correct ?
Hi, My partner and I are moving to a new house and as part of the move, wanted to bring our EE Broadband account with us and switch our old 76mb FTTC package to the 900mb FTTP package advertised on the website but told no and we can only switch to a ...
I think it’s okay if I will pay you 1/4 of my bill according to my speed I’m paying for.
Hi, so I plugged the new router in today, connected phone, alexa and imac but for 2 hours I couldnt get the blink module to work, it kept saying wrong wifi passwordDid some searching and saw they dont like wifi 6 so turned it to 5.turned of 5ghz and ...
