Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have an EE Smart router with a Fibre connection and white EE Smart WiFi Discs.As I work from home, I need to replace my router with a third-party router so I have more control over the router configuration.I am looking for a third-party router with...
Hi I am trying to Link my Broadband account to my EE App and it's asking for an Account Number which I don't have?! We have just upgraded to Full Fibre with with EE I pay Direct Debit so I only get emails. None of my emails give me an account number ...
Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 6...
Got moved over from BT. I am not able to link my broadband account or have any access to my account. I’m unable to see my bill or even access any of features i have got with my internet package
Hello,I’ve just moved my broadband onto New EE, it can’t locate the new product on my EE app (or online account). I have tried linking it, but keep getting an error message telling me there’s a problem and to ring up as ‘we need to check a few thing...
As many of us here I have moved from BT to EE with the promise of one central place to manage your entertainment needs. I started my journey back on the early December with the trying to move my internet and mobile. The first internet move order did ...
Hi, Ive just switched to an ee hub from a BT one. How/where do I get a Home phone adapter that wasnt supplied?
Hi,Unwilling yesterday BT pushed me to renew with EE. I should have said no based on the bad reviews I have seen so far of EE broadband. Anyway, I have a few questions:1) my service is supposed to start tomorrow , when I check my order on my BT acco...
I am a BT customer who has been "upgraded" to digital voice and now gets billed through EE.The first bill came though last month and I could not get the page to load and ended up spending ages on the phone to support to try to get it sorted. Was told...
I upgraded my EE fibre broadband from 500mbps to the 1gbps just before Christmas, which resulted in an upgrade of my router to the Smart Hub 3 (SH31B). When I agreed to take the upgrade, I specifically asked about compatibility with my 2 Smart Wifi ...
