Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I cant access the broadband deals when im signed in it comes up with this error."Sorry, this service is not availableFor broadband deals go to our broadband shop"Anyone able to help with this as im hoping to stay with ee so my bills arent coming out...
I was persuaded to 'upgrade' from BT Smart Hub 2 (FTTP) to EE Smart Hub SH31B. All good expect my PSTN wireless phones can no longer receive calls (can make call fine). They replugged directly in to the Phone socket on back on hub. Seems like the EE...
This is the second hub from EE now that after a few weeks starts making a fizzling/hissing noise. It sound like an electricity current noise. The first hub was replaced by EE a few weeks ago but now this one has started making the same noise. Is this...
I am at my wits end. I have been trying to upgrade to Fibre 900 for months now, specifically with EE who are now part of BT but every time the order goes through fine, about a week later from hearing nothing I call them and am told it was cancelled....
Hi I want to get rid of my landline as we hardly use it.our broadband is on phone line.how can I use my mobile phone for internet.
Good evening, I wondered if anyone can assist. I need to return my old router, I was sent a bag and there was a letter with it, I guess it was the instructions on how to return. Unfortunately I have misplaced the letter. Is is just a matter of carefu...
Hi, so I plugged the new router in today, connected phone, alexa and imac but for 2 hours I couldnt get the blink module to work, it kept saying wrong wifi passwordDid some searching and saw they dont like wifi 6 so turned it to 5.turned of 5ghz and ...
I have just moved from BT to EE, router all set up and working but it does have some strange behaviours. Saving wifi settings seems to reset the whole router. Also on two occasions now, it has re-enabled 2.4Ghz when i have turned it off.Only really n...
Hi,Is there a trick to getting the Lan (Ethernet) ports to work on the smart hub? I just got fibre today, WiFi is good.The cables and the rest of it work when plugin into the virgin media router, so it isn't that. No lights on the connections, and ad...
Basically dealing with these lag spikes for months now, the internet basically completely cuts off (the black markings) every so often and if it doesn't, there's usually a huge ping spike which is as good as losing connection too.Is there any way to ...
