Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi all,So on Friday 1/3 I made the decision to make the switch from BT 900 full fibre to EE full work 1.6gb plan. All seemed well after receiving the hub on Monday 4/3 then I realised that none of the details for the WiFi, the 12 months ultimate or t...
Hello there,I hope you’re all really well. I wonder if someone can help me squash a bug. Just before anything else to confirm I’ve already had some detailed help on the issue but nothing has availed. when I try and control my broadband through the EE...
Following on from all the problems I've found my phone service is dropping out on calls. One neighbour just called and we were disconnected twice!Never experienced problems before. Landline to landline call. No idea what's causing it. Any ideas?
After years of waiting we finally have Fibre installed and when ordering either via the Web or Phone, we were told we can't order the 1.6 Gbps package with TV? Why or when will we be able to order the 1.6Gbps + TV? (I ended up ordering the 900Mbps ...
I have just changed my Broadband and have a BT Router all the new kit has arrived and is installed. I have to return the old router but have not been sent a returns label or any box to send it back in can somebody point me in the right direction as ...
So basically I am on my aunties plan for my phone and when i set up my broadband in my flat I used the same email and now I can't login to upgrade my broadband because every time I log in it takes me to my aunties phone account that I am a user on. I...
I cant find my bill in ee online
As my BT Halo 3+ package was due to end in January I called BT on 18 December to find out about new package. I live in a very large, very old house. When we moved to fibre the fantastic BT engineer supplied us with 3 extender disks as this was the on...
Has anyone else had the broadband connection issues all afternoon on and off and now off again nothing with WiFi working constantly ringing and nothing is happening
