Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Can anyone tell me if the new Smart Hub Plus router which has been released not long ago has the ability to split wifi bands?
Hello Everyone,I recently encountered a series of frustrating issues while attempting to switch my broadband service from BT (900 fiber) to EE. Here's a summary of my ordeal:Initial Order with EE: After signing up for EE, everything initially appear...
I have to cancel visit between 8-1
Hello all. Does FTTP have a settling in period like the old fashioned 10 days on copper lines? or is it full speed from day 1. thanks
Hi all,So on Friday 1/3 I made the decision to make the switch from BT 900 full fibre to EE full work 1.6gb plan. All seemed well after receiving the hub on Monday 4/3 then I realised that none of the details for the WiFi, the 12 months ultimate or t...
Hello there,I hope you’re all really well. I wonder if someone can help me squash a bug. Just before anything else to confirm I’ve already had some detailed help on the issue but nothing has availed. when I try and control my broadband through the EE...
Hello, I have today transferred from BT to EE fibre, my router is all connected and the internet is working fine. My BT account is not showing on the app anymore so i'm assuming the connection has moved over. When i try and log in to the EE websit...
Following on from all the problems I've found my phone service is dropping out on calls. One neighbour just called and we were disconnected twice!Never experienced problems before. Landline to landline call. No idea what's causing it. Any ideas?
After years of waiting we finally have Fibre installed and when ordering either via the Web or Phone, we were told we can't order the 1.6 Gbps package with TV? Why or when will we be able to order the 1.6Gbps + TV? (I ended up ordering the 900Mbps ...
