Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have been without Landline for a number of weeks. Rang customer services , reply was they are looking into the issue and will ring me back ( on my mobile ) next Friday 5th April. Therefore I am without a landline.! My wife is attending a Hospital O...
Any help would be much appreciated, because since switching to EE and also using the Digital Voice service, it's been nothing but bother.We have a constant crackling on the line,For a time we were unable to receive ANY incoming or outgoing callsNow, ...
My new SH31B broadband hub is stuck on flashing orange light for over an hour and not connecting.What should I do please!
I was trying to resolve an issue where I have a WiFi Extender successfully installed in my local network but the Hub UI reports Devices 0 are connected to the extender.I restarted and reset the extender but it always shows Devices 0. I then had a loo...
I saw EE Broadband are now offering Smart Hub 2023 or Smart Hub Plus depending on the broadband package you select when ordering. Looks like these have just become available.Does anyone know if both hubs have Wifi 6, I cant find the specs for both of...
Hi all,I have the GT-BE98 connected to the ONT and laptop connected to the router via ethernet.IPV6 was running / working on the smarthub provided by EE but what are the settings for ASUS routers to enable IPV6 ? im on the busiest home bundle if that...
I think EE have a nerve increasing there prices when the services they so enthusiastically advertise I'm the media don't even work! I have had my broadband since October of last year and it has never worked correctly not once! It drops out at least 7...
Just been moved from BT to EE and it's not obvious how to rename devices on the hub manager page. This was easily done on BT SH2.I just mostly get a bunch of MAC addresses as the name.I can rename them in the EE app, but sadly that does carry over t...
I'm trying to set up a new DECT phone and set up is asking for my pin number. Any ideas where I can find this number?
Failure Running totals so far:Day 19Very regular failing internet3rd engineer installed hybrid back-up failed and no longer connected according to Hub Manager.EE app constant failure therefore unable to monitor or control devices3 failed call back pr...
