Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I paid my bill 2 days ago and now they stop it I can’t make calls !
why do i have two activation codes for my new broadband connection
Got my broadband connected today and although the router is working fine, the EE Home app will not connect to the router at all. Not allowing scanning or “manual” connection, just comes back with an error message. I’ve restarted the router and uninst...
15/9/22Joined EE Broadband only package. In store signed 24M agreement - awaiting arrival of router & engineer visit . Quoted 2 weeks . One month later NOTHING ! No notifications either by text email or phone call .
Hello @Christopher_G @XRaySpeX ,I recently moved in a new flat and registered with EE for home broadband. This is ADSL internet since the leaseholder/freeholder "doesn't want cables flying around the property" when I asked approval for installing fib...
What a horrible money grabbing company you are. A nightmare to deal with. I would rather not have a contact or phone than have to deal with EE again. Shame on you and sort yourselves out.
How long are orders in the registration system. Mine has been 13 days ?
Hi, Can I upgrade my broadband to a mobile device?
Ok, so after a month of hammering away to get connected, finally got Openreach to connect me up at the cabinet.The engineer told me "you have a good signal, you could easily be in the 70/15 mbps range.....Call EE - "we can't increase your speed, Open...
I have just received an e mail from BT openreach informing me that FTTP is available at my address. A search on their website confirms this but when I try to upgrade on he EE website it says that my current speed is the maximum available. I tried cal...
