Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
In the past two days my tv catch up is constantly buffering. This is a new problem; it’s the first time it’s occurred with EE fibre broadband. What can I do?
I have an old Orange Broadband Account & am thinking of upgrading to fibre, however the land line is with another provider.Is it possible to upgrade to EE fibre yet still keep the land line with another service provider?
Hi guys. I just got the Fibre Max 150 installed and its working fine. However I have one issue - I cannot find the separate bands option for separate 5ghz from 2.4ghz. I have included a screenshot below. Does anyone have any info regarding how I can ...
I took out a contract for EE Broadband via Quidco in January 2023. Cash back has been declined and I can’t raise it as a claim because this isn’t allowed by EE. I met all the terms and conditions. It was a new new contract and it remains ‘live’. I’v...
Hi, my broadband and landline has not been working for a week now. I do not have enough reception or 4g on my mobile where i live to call EE. Apparently there is a fault but I haven't received any more updates. Is there any other way I can contact EE...
I am having a recurring issue whereby I log into a hosted network for work, this works seamlessly apart from when I receive an email to my outlook account (on hosted). When the notification pops up, everything freezes on the hosted network and then I...
Hi Everyone,I'm constantly getting the below message in my logs...anyone knwhat this is about? The Dynamic dns page tells me i'm connected, but the log seems to indicate it's something different. DDNS Status: error (the hostname xxxxxxxxxxxxxx.net d...
My internet keeps loosing connection between 8:30 at night and I have done all the usual tricks you are told to do and it still does the same I have a WiFi booster EE ARE USELESS Iv had an engineer out and they all say it’s fine but it clearly isn’t ...
HelloI am planning on running a VPN on my router to give me extra privacy and a dedicated IP address (using an openVPN profile from NordVPN)Am I allowed to do this under the terms of my agreement with EE? I would have thought so but wanted to check....
Hello, Openreach engineer was booked yesterday to set up a broadband and landline and they are missing. I've been at home for two days waiting for them and they just didn't came. When I call them they say they will come but it never happened. I lost ...
