Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by Grand Master
  • 40548 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 73627 Views
  • 7 replies
  • 12 Helpful

EE mistake they refuse to rectify

I apologise in advance for a long post...We have 2 lines at our home. One of the lines we recently (4th Aug) switched to talk talk, the other is with sky and we wanted to  switch the SKY one to EE.I spoke to EE well before the switch and gave them th...

Netflix

Being EE customer for long time I have now purchased EE broadband with discount . I have added Apple TV + . I was convinced that the Netflix is included in the package ? For some reasons we cannot get Netflix work on our tv . I have never received li...

Flashing yellow light and no Broadband

My router has been flashing yellow now since yesterday, I’ve tried unplugging it and plugging it back in, also tried resetting it! When I’ve connected an old BT hub up , it works and I have internet  it’s just the wifi key is wrong! So I’ve paid for ...

Lg1985 by Explorer
  • 1211 Views
  • 6 replies
  • 1 Helpful