Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Landline number will disappear soon.Will EE be offering VOIP for their customer's existing landline numbers?I have seen the BT YouTube video for setting up a WiFi VOIP phone, it didn't show how the landline number is associated, it concentrated on...
My current plan is 2-year contract. It is formally expiring soon, early October. How can I check the exact date? Not sure I can see this date in my account profile. Thank you.
On EE broadband at home, when using mail.app on Apple iOS on iPad or iPhone, a selected mail message can take 20 seconds or so to load. The header showing sender and subject appear immediately but often the body of the email doesn’t. A timer saying “...
I currently have any account, but need to get hold of this reference eg. 'DKI -123456'.I don't have it, do would anyone be able to help look it up at all?
I have 2 echo dots previously no problem, move to ee broadband and cannot connect despite countless methods tried
HiI made an enquiry to another provider and in their charges section they mention an amount of £200 in order to connect up a property which currently doesn't have a (fibre) broadband connection, Would it be similar with EE? If there were any difficul...
Hi I need to discuss about my contract
Looking for advice. Just received notification that my package is come to an end this week . Also found out that we are in a telephone withdrawal area and can no longer have a landline. No one at EE can answer how can I make or receive calls after th...
My broadband has gone off just paid bill will it go on tonight
Hi I have been on EE for decades, and all that time used a Vigor 2710 router, which recently died. I used this as the standard supplied router does not give me the functionality I need and have used for many years. As I am due to get fibre soon I dec...
