Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
What are acceptable speeds ?I am getting download 0.07mb/s and upload of 0.29mb/s EE tell me this is best I can expect
Been having issues for weeks with broadband had a engineer out last week, who said all fixed it stopped working again and rang EE Monday they booked another visit for Tuesday and nobody turned up but internet was back on now today no internet again t...
Hi all,So im moving in with my partner this month and i have a 24 month contract for the broadband currently running with over a year still to go, now i cant transfer it to the new address as she already has broadband and is also with EE is there a t...
We are pensioners and do not have mobile phones. There is an ancient fault on BT cable in our area. Open Reach were working opposite our home yesterday. Today our phone won't work, all you get is really load static and hurts your ears. Can't phone EE...
EE won't accept my old BT WiFi login on my TV and it's frozen think I'm locked out.I'm not a BT or EE customer just use their wifi
Hi, I purchased a 5day pass to access the EE wifi hotspot near my house because we just moved in. It cost £20 but I am unable to access it because the wifi connection keeps dropping. I would like to arrange a refund please, can you help with this?
This is the most awful experience ive ever had in setting up a router, Im a telecoms engineer myself so i know what im doing with this kind of stuff but im sat through the 20 minutes to 1 hour update again via the EE App, then it tells me it cant upd...
Hiwe have just swapped from BT to EE broadband only. i received an email on Monday to say its all ready to go and to set up the broadband.I did this and nothing is happening the box just continually shows a green light no matter how long I use it. If...
Just joined EE from BT on Monday this week. On the All Rounder full fibre gigabit package. Are some of the features on the app not working for everyone or just me it’s so frustrating. You go into the WIFI controls section and all you get “We can’t sh...
Hi, for past 3-4 days router flashing yellow for long periods of time get it back for few hours but goes straight back to flashing yellow. Working from home used all mobile data not happy how can this be fixed. Thankyou
