Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,I’ve been with EE a number of years now with my mobile phones, I have them both linked with EE ID,i recently just purchased EE broadband & landline under a different email address, & I’m unable to link them to the same EE ID,Ive tried changing ema...
In need of help!!! Today is day 3 of no Internet. I have turned router off, reset it and tried ringing.My phone is also with EE but I have no issues with my mobile data.Any idea what to do please. TIA
Good afternoonMy FTTC braodband and landline with anytime calls to UK & mobile comes to an end in a months time.(2 year contract)Being looking for new packages, what packages can EE offer me and at what price?ThanksJonsey
I'm with BT. We used to have a BT WIFI app that would automatically connect to BT WIFI hotspots.Since the move to EE I now need to do a lengthily website log-in and password entry every time I want to use an EE hotspot.Also, my son used to be able to...
Hi there,Recently I have changed from BT 900MB to EE broadband 900MB ( I know it is the same company now.). I have received my new EE Smart Hub roughly a week ago and I keep having issues with the router itself. What is happening is randomly during t...
I have followed the instructions re broadband not working but keep getting messages saying no account to either of our phone numbers
Hi. I swapped from BT to EE for braodband and landline last week, this was motivated entirely by the ability to turn my children's wifi on and off. I also have two ee mobile contracts for myself and one daughter.The smart hub came, (New black hub wi...
Why when I fill in my landline number for my broadband and landline it doesn't accept it
Hi there, I’m a BT customer but can’t access the EE Wifi (as in general roaming wifi). When I click on ‘Log in now’ (below ‘Already a customer?’), nothing happens. The box to log into the wifi doesn’t appear.I can log in on my phone, so it’s just my ...
How do I find out when my broadband contract ends
