Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My WiFi box light blue but there isn’t any internet working on anything in the house. I’ve turned it off and back on. Nothing. anyone help?
Hope all is well... Ok so an update on the situation with Openreach / new installation. New Full Fibre 500 contract Not sure of you can help directly? or please put me in contact directly with someone who can?.... The installation of the Full Fibr...
Hi, I’m looking for information to confirm, lots of conflicting details!!Can the EE hub be used purely as a modem / bridge mode as wish to use my own ASUS router? Thanks
Hiya, i’m just wondering if anyone knows why the connection on my pc is so slow? i have a smart hub plus that supposedly guarantees 500mbps download speeds and when running speed tests on my phone i’m getting over 500mbps, but when running speed test...
Okay, has anyone seen this kind of nonsense before?New router = new passwords to all IoT devices. Bulbs, bells, cameras, whatever have you. A lot of them like 2.4Ghz only. Right? So my old router ( also EE ) allowed me to have two different SSIDs. On...
Why is my thread FYI: EE's New Smart WiFi Router UI Admin Interface erroring? An Unexpected Error has occurred. Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID:...
Hi. I’m very tempted to join for the 1.6gbps connection, I already have EE sim and it’s a great offer for the new sims, which I need 2 of, and the 1.6 connection is the same price I’m paying for virgin 1gbps but only get half that as there’s some dam...
Hi EE,You sent me incorrect informationI did not request to cancel my EE broadband service.You made a mistake and turned off my Internet unilaterally. On December 5, I paid for the Internet, and on December 7, you disconnected my line (by mistake).Pl...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, sigh RD up with broadband got txt and confirmed documents, was told I could track my order but unable to only have order ref number and that dose not work can any one help please
