Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
since the new update to ee app and online I can not seem to be able to look at my broadband plan on when it is ending. I really want to know since i am not wanting to stay with ee due to the problems iv had with the broadband , My phone contract on...
I have a fairly modern ee broadband router.After some investigation I have discovered that if I ping the routers external ip address from a device attached via WiFi to the router it will work , but if I ping it via a device attached to a lan port on...
Currently my internet states it is running at 17 ms ping, 16 mbps up (i was promised 30 but anyway) 3 mbps up and a jitter of 5ms. This may seem good but it is too slow so i decided to run a ping test online and it turns out the average ping is 70 ms...
I can't find my account number to link it to the new broadband contract to my account
I have EE mobile and BT internet - is there any advantage to switch Broadband to EE as well?
I’ve paid my bill over an hour ago nd my internet still not working . I was not aware money was not taken
I was behind on my bill so I manually paid how long will it take to reconnect after payment
Switched from BT to EE and can not connect my Hive thermostat Been told to check the from Hive, but do not know were to carry this out? Please send this to BT as discussed.Since it shows on FING, can he send this to his ISP please.The ports a Hive Hu...
My Mum has recently switched her landline from BT to EE.My Mum isn’t technically minded and her landline rings 5 times and then the voicemail is activated.How do I extend the ring time and how do we access the voicemail.Many thanks for help with this...
Hi. I recently bought a property and it appears EE’s broadband checker is showing wrong information on the speeds available to it. It says the Max. Speeds are 150mbs, when I know it to be 900mbs. When checking Openreach and BT, it will say the Max. S...
