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by Lukey1987 Investigator
Investigator

Will ee remove my linked address from my credit file?

I moved from my previous address 4 years ago the new people have applied for credit in names similar to mine which has linked them with me. Will we remove the linked address from my file? 

6 REPLIES 6
by
EE Community Support Team

Re: Will ee remove my linked address from my credit file?

Hi @Lukey1987.

 

Do you have a contract with EE yourself?

 

Have you already spoken with our customer care team about this?

 

Jon

by Grand Master
Grand Master

Re: Will ee remove my linked address from my credit file?

  1. Your credit history should not affect others even with similar names at the same addy.
  2. If the credit reference agencies have mistakenly linked them then the new people should raise corrections with them to unlink them.
  3. Even if EE remove your old addy from their files, the information about your default will stay on your report for six years, even if you eventually paid off this debt. 
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by Lukey1987 Investigator
Investigator

Re: Will ee remove my linked address from my credit file?

Hi yes spoke with them a little while ago he said my old address was listed on your system as an associatd address so he erased it for me. The issue I had was I moved from this address 4 years ago and the new people at my old adress have recently used names similar to mine to gain credit and they have defaulted this has then been linked to me as ee had me as an associate of the address hopefully now it’s been erased this will all come off. Would you know if it would come off the customer service operator seemed to suggest that it would? 

by Lukey1987 Investigator
Investigator

Re: Will ee remove my linked address from my credit file?

Thanks please see my reply to John K 

 

by Lukey1987 Investigator
Investigator

Re: Will ee remove my linked address from my credit file?

I personally do not have any defaults at my new or old address.

by
EE Community Support Team

Re: Will ee remove my linked address from my credit file?

Hi @Lukey1987.

 

This would need to be looked at by our customer care team and they would investigate it.

 

They would be able to tell you if the default had been removed or not, I am not able to access your personal information on here.

 

Jon

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