by zeeshan_ali321

Why are my EE Broadband speeds lower than 1Mb/s?

My EE Broadband speeds are lower than 1Mb/s! 

I contacted EE and I was told it was because of my outdated router. I have since been sent a new one but it also gives me speeds of less than 1Mb/s. It said on the packaging that it should take maximum 10 days for it to reach maximum speed. It's been a few months now, can anyone please help.


P.S. I am checking my speeds on my PlayStation 4 and on my Laptop running Windows.

by Grand Master
Grand Master

Re: Why are my EE Broadband speeds lower than 1Mb/s?

If you would like help with your speed or connection issues, please would you carry out the steps and provide the data as requested in the Broadband Speed Problem? sticky. This will enable us to diagnose the problem and advise you further.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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