by Kenny400 Investigator
Investigator

Why am I being quoted different early termination figures?

I am terminating my contract early with EE.

 

I have just recieved my third telephone conversation to discuss change over date and I am being quoted a different figure to terminate early, difference of £60 between figures.

 

And you ask why am I leaving? 

6 REPLIES 6
by Grand Master
Grand Master

Re: Why am I being quoted different early termination figures?

@Kenny400 The cost will come down each day as so it will be different.  

by Grand Master
Grand Master

Re: Why am I being quoted different early termination figures?

EE's current termination fees can be found on p12  of EE TV and Home Broadband . They are fixed amounts for each whole or part month of remaining contract term depending on the product you have & not on how much you are paying for it.

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by
EE Employee

Re: Why am I being quoted different early termination figures?

Hi @Kenny400 and welcome to the community.

 

Hope the above information has helped 🙂

 

Many thanks,

 

Lee

by Kenny400 Investigator
Investigator

Re: Why am I being quoted different early termination figures?

Thanks Lee

 

It does explain how much I should be paying. However may be advise EE staff that are phoning me to check it before they call again.

by
EE Employee

Re: Why am I being quoted different early termination figures?

Hi @Kenny400

 

I will certainly pass the feedback over to the relevant department 🙂

 

Many thanks,

 

Lee

by Grand Master
Grand Master

Re: Why am I being quoted different early termination figures?

Thanks! You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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