by ellisjodie85 Investigator
Investigator

When will my first bill and when will the payment be taken out with broadband

Hi when will my first bill be and when will the payment be taken out how many days after I go live with broadband I have rang they told me the first payment will be due on the 13th of June I go live on the 30th of this month is this correct??

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: When will my first bill and when will the payment be taken out with broadban

Your DD is taken about 10 working days after your bill is posted. Sounds from what they told you your bill will be posted on 30 May & the DD taken on 13 June.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
6 REPLIES 6
by ellisjodie85 Investigator
Investigator

Billing

Hi when will my first bill be and when will the payment be taken out how many days after I go live with broadband I have rang they told me the first payment will be due on the 13th of June I go live on the 30th of this month is this correct??

by Grand Master
Grand Master
Solution

Re: When will my first bill and when will the payment be taken out with broadban

Your DD is taken about 10 working days after your bill is posted. Sounds from what they told you your bill will be posted on 30 May & the DD taken on 13 June.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Employee

Re: When will my first bill and when will the payment be taken out with broadban

Hi @ellisjodie85

 

Just to add on what @XRaySpeX has said please do see our guide on your broadband bill.

 

Many thanks,

 

Lee

by ellisjodie85 Investigator
Investigator

Re: When will my first bill and when will the payment be taken out with broadban

Cheers very helpful 

by
EE Employee

Re: When will my first bill and when will the payment be taken out with broadban

by Grand Master
Grand Master

Re: When will my first bill and when will the payment be taken out with broadban

You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.