by Addyp Investigator
Investigator

When will my ee broadband start working

 Hi ive recently switched from sky broadband to ee broadband and im just wondering when my ee broadband will start to work as my sky broadband has been turned off now. Ive got my ee router but not had anything to tell me its working. Can anybody help. Thanks

3 REPLIES 3
by Grand Master
Grand Master

Re: When will my ee broadband start working

@Addyp  This should be in the emails you received from EE leading up to when it will switch over and start. 

Highlighted
by Grand Master
Grand Master

Re: When will my ee broadband start working

Did you not receive an email informing you of your "Go-live" date?

 

Have you connected up your EE router to see if it's working yet? You might as well connect it up now & it should spring into life when the EE BB is fully connected.

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by cwmparc1 Established Contributor
Established Contributor

Re: When will my ee broadband start working

If you have gone through EE to switch, and Sky has gone off today I presume EE will go live some time today.

But be aware they state any time up to midnight on your go live date

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