by Dragonfly Contributor
Contributor

What is this site listed in my Smart Hub log ?

I'm having intermittent problems with my WiFi, so I rebooted the Smart Hub to see if I could see anything in the log.

 

I don't know what these lines indicate :

 

18:22:11, 12 Oct. CWMP: Server URL: https://arcadyan.x.x; Connecting as user: ACS username
18:22:11, 12 Oct. CWMP: Session start now, server: https://arcadyan.x.x, Event code:
18:22:11, 12 Oct. CWMP: Initializing transaction for event code 1 BOOT
18:22:00, 12 Oct. DHCP device Connected: 192.168.1.107, c0:cb:38:6c:0b:8d, DESKTOP-5690SRT
18:22:00, 12 Oct. DHCP lease issued 192.168.1.107 to c0:cb:38:6c:0b:8d DESKTOP-5690SRT, lease duration is 86400 seconds

 

The DHCP for 192.168.1.107 is my laptop connecting, but what is the https stuff a few seconds later ?.

 

A web address ending .x.x doesn't look right.

 

Have I got a virus ?.

 

 

 

 

 

 

 

 

4 REPLIES 4
by Star Contributor
Star Contributor

Re: What is this site listed in my Smart Hub log ?

Arcadyan Technology Corporation are manufacturers of a wide range of networking products, like home routers. 

CWMP is remote management. 

 

It all looks quite normal to me.

 

Thanks,

Peter

by Dragonfly Contributor
Contributor

Re: What is this site listed in my Smart Hub log ?

Hi Peter,

 

Thanks for that, I'm not fully conversant with what's in the log. Most of it is gobblydegook to me.

 

However, prior to my intentional reboot, I found in the log a reboot at 1:30am three days ago.

 

There is no way anybody pressed the button at that time, and if it had been a mains power failure we would have lost the oven clock. ( The firmware in this router reports 'button pressed' after a complete power down restart, so it's difficult to determine the real cause. )

 

I was checking the logs to see if I could determine why we are having very intermittent WiFi. We had a Bright Box for three years with no WiFi problems, changed a few weeks ago to a Smart Hub, and now we are lucky to get 60 mins without a break.

This happens on iPhone, iPad, and laptop. I also use the laptop on a hotel WiFi, and it never drops there. The  problem definately seem to be on WiFi, not broadband, as our TV is hard-wired to the router, and that doesn't miss a beat.

 

I know it's difficult to diagnose a problem like this remotely, that's why I was looking in the log, but it's a just a jungle to me. I need to Google more !.

 

Cheers,

 

Dragonfly

 

 

 

 

 

 

 

 

 

 

 

 

by Grand Master
Grand Master

Re: What is this site listed in my Smart Hub log ?

You sure it was a reboot & not just a re-sync?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Dragonfly Contributor
Contributor

Re: What is this site listed in my Smart Hub log ?

 

This is the message ...

 

System start Button press (PowerButton)

 

( Stupid forum software won't let me paste from router log ! )

 

Edit : Found another post with similar problems to mine ....

 

https://community.ee.co.uk/t5/Broadband-home-phone/Smart-Hub-Reliability-Issues/m-p/783620#M43225

 

 

 

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.