17-09-2018 10:26 AM
My broadband was activated on Saturday but it’s still not letting me connect to the WiFi. It keeps asking me to troubleshoot. The light on my router just keeps flashing and not sure what else to do.
17-09-2018 12:49 PM
Welcome to EE's Home Broadband Forum.
What does it say after you log into the router:
Obscure your names in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.
Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?
Does the phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?
by Cazamataz66 Saturday