by Lrow
Visitor

Unable to access my account

Hello 

 

We have ee broadband and due to them removing the old freeserve.co.uk    accounts I can no longer log in and recover my password. Please can someone from admin help by either removing the online account so we can sign up or pass  on how to get a new email address lined to the broadband account.

 

Thank you 

2 REPLIES 2
by
EE Employee

Re: Unable to access my account

Hi and welcome to the community @Lrow

 

Good news as of the 5th of December we are making changes to how you log into your broadband account, please pop over to the Coming soon changes page.

 

All the details you need should be there.

 

Many thanks,

 

Lee

by Grand Master
Grand Master

Re: Unable to access my account

Until 5 Dec you should still be able to login & change pwd at https://web.orange.co.uk/r/login/ .

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