by Lrow

Unable to access my account



We have ee broadband and due to them removing the old    accounts I can no longer log in and recover my password. Please can someone from admin help by either removing the online account so we can sign up or pass  on how to get a new email address lined to the broadband account.


Thank you 

EE Employee

Re: Unable to access my account

Hi and welcome to the community @Lrow


Good news as of the 5th of December we are making changes to how you log into your broadband account, please pop over to the Coming soon changes page.


All the details you need should be there.


Many thanks,



by Grand Master
Grand Master

Re: Unable to access my account

Until 5 Dec you should still be able to login & change pwd at .

If you think I helped please feel free to hit the "Thumbs Up" button below.

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