17-06-2019 11:57 PM
Not long with EE broadband due to moving house. Currently having issues loading video on Twitch, happens on PC, Mobile and Firestick and ONLY occurs when connected to broadband. If I use my mobile on 4g, or tether my mobile to my firestick, it works completely fine.
When on broadband, the video will not load, the chat loads fine, and if you flushdns on command prompt, then refresh the page the video loads up fine, but will fail again randomly, to the point its very excessive. And the firestick app is pretty much rendered useless.
Anyone experienced similar issues or know any ways to combat this?
18-06-2019 11:51 AM
Welcome to EE's Home Broadband Forum.
Please post your full router stats.
For a BrightBox: login and go to Advanced Settings/ System/ DSL Status. Also post 'System Uptime' from top of System Log page.
For a SmartHub: login and go to Advanced Settings/ Technical Log/ Information.
Full router stats are key to any speed & connection issues.
18-06-2019 12:40 PM