21-04-2017 05:46 PM
Hi, I am buying a house in Cumbria and the existing owner has EE Broadband/phone.
To keep things simply I would like to take that over, but can not find any advice on the EE website about doing this.
1) How do I register for the switch (5th May)
2) the only contact details I can find on this website is an 0800 number, which can not be used from outside the UK.
3) I assume a seperate, German, billing address would be OK.
(all payments would be from my UK Current account.)
21-04-2017 06:02 PM
Hi @zoxed and welcome to the Community.
You are able to do an account transfer,
You both have to be together at the time when you call to complete the transfer as customer services will need to confirm existing customer details and then your details and perform a credit check.
Hope this helps,
21-04-2017 06:05 PM
I think it will have to be a new contract in your name.
by Marmar 2 weeks ago