Highlighted
by 24626251234a Investigator
Investigator

Switching to EE Broadband

I was thinking about switching to EE from my current ISP. But have a few queries. 

 

Is it still the case that EE doesn't offer IPv6 to broadband customers, and if so, has there been any estimates on when it might be avaliable? 

 

Is EEs Broadband network up to the same standard as BTs broadband network? Can I expect the same standard of peering and transit agreements, latency and packet loss, IP address's, backhaul arrangements and speed, as BT?

Does EE not have any network level parental controls/blocking potentionally bad websites? Only Norton which is for clients?

I'd like to commence an order for EE broadband as soon as possible, so I may redeem some of the current offers, however my current contract expires in 2-3 month.

Is anyone aware, if I can order the package, and then ask for a delay of activation, and if needed several times, to push it back to my current contract expiry date?

 

Does the EE smart hub have the same specficiations as BTs smart hub?

 

Thanks

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Switching to EE Broadband

  1. EE BB does not support IPv6 yet. EE do not announce dates of anything much before it happens.
  2. EE BB uses the BT backhaul until the hand-off node for the EE network & thence out to the wider Net. . EE has its own peering agreements. EE has its own IP pools. In general, EE's speeds & performance will be much the same as any other ISP on the same product.
  3. The EE BB network offers no parental controls. The EE routers can block given URLs. EE offers free subs. to Norton Family.
  4. I don't believe EE will offer any delay of activation, at least not for more than a few days. EE will pay up to £50 of any early leaving fees from the outgoing ISP.
  5. The EE SH is a rebadged BT SH Type 6B. I imagine from what I've seen it has much the same functionality.
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If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
23 REPLIES 23
by Grand Master
Grand Master
Solution

Re: Switching to EE Broadband

  1. EE BB does not support IPv6 yet. EE do not announce dates of anything much before it happens.
  2. EE BB uses the BT backhaul until the hand-off node for the EE network & thence out to the wider Net. . EE has its own peering agreements. EE has its own IP pools. In general, EE's speeds & performance will be much the same as any other ISP on the same product.
  3. The EE BB network offers no parental controls. The EE routers can block given URLs. EE offers free subs. to Norton Family.
  4. I don't believe EE will offer any delay of activation, at least not for more than a few days. EE will pay up to £50 of any early leaving fees from the outgoing ISP.
  5. The EE SH is a rebadged BT SH Type 6B. I imagine from what I've seen it has much the same functionality.
__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by 24626251234a Investigator
Investigator

Re: Switching to EE Broadband

Thanks for the answers.

by Grand Master
Grand Master

Re: Switching to EE Broadband

Thanks! You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: Switching to EE Broadband

I'm on WBC ADSL2+ as it's all I need.

 

Posted in the open:

@24626251234a wrote:

Ah, would the network be at all different after the exchange? 

What I mean is, can I ask some questions about your experience of EE broadband even though it would be about 80Mb FTTC, and it would be applicable? 

 

No, it'll be diff before the exchange. ADSL is carried over the landline direct to the exchange. Fibre is carried via the Fibre cab to the exchange.

 

Sorry, I don't conduct technical discussions over PMs other than for obtaining any necessary private info.

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If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by 24626251234a Investigator
Investigator

Re: Switching to EE Broadband

Ah, sorry

 

I'm probably phrasing it wrong, but I mean the network portion after the exchange, in the sense, after the data has been carried from the user over ADSL, FTTC or FTTP to the exchange and then to EE's network.

 

User > FTTC > Exchange > EE's Network > Internet. Is how I believe it works, I may be wrong though

                                                        ^                   ^

                                             Is this part of the network the same for FTTC and ADSL users at EE?

by Grand Master
Grand Master

Re: Switching to EE Broadband

Yes, as far as the user is concerned it'll not be diff after the exchange. Altho' in same cases the exchange itself can be diff between Fibre & ADSL, when the local exchange is not equipped for Fibre but some other 1 is.

 

The route is more like:

User > BB > Exchange > BT Backhaul > Handoff Node to EE > EE's Network > Internet.

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If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by 24626251234a Investigator
Investigator

Re: Switching to EE Broadband

Ah, thanks

 

So the following questions and answers should be applicable to me if I ordered 80Mb even though you're on ADSL?

Aside from speed of course and maybe 15ms at most of extra latency due to line lengths, location in the uk, and one being ADSL and the other FTTC, right?

 

According to some users and staff on ThinkBroadband, it appears some users of EE's Broadband network have a long "ramp"/duration (around 4 seconds it seems) to get to full download speeds in comparison with other users/ISPs which is near instant. And this could result in noticable longer loading times of webpages and other use of the internet.

 

I think this would be an impediment of me joining EE, so I want to try to look into it slightly more and make a decision of whether to switch. 

 

As it seems some users don't have the speed ramp, I am hoping this is an issue with the routers/modems that EE provides, and not a large scale network issue.

 

As far as I can gather, EE has provided different routers over the years to their users, the bright box, the bright box 2, and the smart hub.

I hope the issue would be with the older bright boxes having an issue with ramping up load or something, and that the smart hub, being pretty much identical to the BT smart hub wouldn't have this issue.

 

Do you know if on your EE ADSL connection you have a long ramp up to get to full download speeds?

 

And if you don't mind me asking, do you have an EE provided router or your own more configuable router?

 

Thanks 

 

 

 

by Grand Master
Grand Master

Re: Switching to EE Broadband


@24626251234a wrote:

According to some users and staff on ThinkBroadband, it appears some users of EE's Broadband network have a long "ramp"/duration (around 4 seconds it seems) to get to full download speeds in comparison with other users/ISPs which is near instant.

Where? Linky please? Most users of any ISP will have some sort of ramp. I only see a short ramp.

 

I wouldn't hope that an EE SH is any better than a Brightbox. The "Smart" is just marketing hype.

 

I have both; the BB2 for everyday & the EE SH solely for answering Qs on here. I prefer the BB for its greater functionality & greater configurability.

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If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by 24626251234a Investigator
Investigator

Re: Switching to EE Broadband

http://forums.thinkbroadband.com/which_isp/t/4614895-ee-80mb-opinionsviews.html 

 

 

https://www.thinkbroadband.com/news/8338-uk-broadband-speed-test-results-for-february-2019"EE Fibre Plus FTTC 80/20" has a "E (2.1)" rating, the second lowest, with only O2 Wifi at 2.2, pretty much all other FTTC ISPs are have grade A's and at worst Bs

 

"its possible but there is an underlying issue with EE services in that speed tests take a long time to reach the top speed, hence their poor quality score." - From a PM with a ThinkBroadband staff 

 

http://forums.thinkbroadband.com/freeserve/t/4561611-re-ee-quality-metric-on-tbb.htmlhttps://www.thinkbroadband.com/speedtest/1502443921569183155 - "perfect"  

https://www.thinkbroadband.com/speedtest/1501966017131472155 - "bad" 

 

https://www.thinkbroadband.com/news/8345-streaming-peak-and-off-peak-broadband-performance-for-large... - The text towards the bottom

 

"oddly does not impact the EE ADSL2+ users as much " - another post, maybe this is due to FTTC having higher speeds? 

 

 

I may be misremembering, but I thought the EE SH had support of AC wireless and faster speeds, more gigabit ports, and more recent technology 

by 24626251234a Investigator
Investigator

Re: Switching to EE Broadband

I can't see why its happening but the first link ( 

http://forums.thinkbroadband.com/which_isp/t/4614895-ee-80mb-opinionsviews.html 

 ) 

Its appending some random characters to the end of the url when you click on it and it causes a 404. 

I tried editing the post, but it still appends the random characters and all the other links are working fine.

 

Copying and pasting the first link seems to work fine though as it displays correctly in the post.

by 24626251234a Investigator
Investigator

Re: Switching to EE Broadband

"Initial ramp up and 5 seconds, already doing that and more for most connections, only provider that may fail on is EE which seem to have a very strange long ramp that can take 4 seconds." - https://www.thinkbroadband.com/news/8337-new-rules-on-speeds-may-make-leaving-harder 

by Grand Master
Grand Master

Re: Switching to EE Broadband

Linkys don't compute! Corrected by removing spaces from URLs:


@24626251234a wrote:

http://forums.thinkbroadband.com/which_isp/t/4614895-ee-80mb-opinionsviews.html .


@24626251234a wrote:

 - https://www.thinkbroadband.com/news/8337-new-rules-on-speeds-may-make-leaving-harder .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: Switching to EE Broadband

BB2 supports 802.11ac but only has 1 gigabit port. I'd still prefer it over SH. Recent doesn't mean any better.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by 24626251234a Investigator
Investigator

Re: Switching to EE Broadband

Thanks, not sure what caused the spaces as it was just a copy and paste.

 

Do you think have any views/opinions on the posts and the speed ramping?

 

I'm guessing I would recieve the Smart Hub as I'd be joining EE for the first time and don't personally have a Bright Box. I thought the BB2 was only n wireless.

 

 

by Grand Master
Grand Master

Re: Switching to EE Broadband

Before posting best inspect your links under HTML or just run your cursor over them under Preview to see how browser sees them.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by 24626251234a Investigator
Investigator

Re: Switching to EE Broadband

All the links seem to be working for me now, if they're working for you, do you have any views/opinions on the speed taking a while to ramp up?

by Grand Master
Grand Master

Re: Switching to EE Broadband

 

Do seem to have a consistent slowish ramp up on Up.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by 24626251234a Investigator
Investigator

Re: Switching to EE Broadband

I wonder whats causing it, if you don't mind me asking, is this on the Bright Box 2 or the Smart Hub and is it over gigabit ethernet?

by Grand Master
Grand Master

Re: Switching to EE Broadband

BB2. As I said the SH is solely for answering Qs here off-line. Yes, Gigabit but it doesn't come into it as Up speed is 1/1000th of that. I would guess that ramp up time is inversely proportional to speed. Slow ADSL Up speed -> Long ramp-up.

 

Remember that you are not paying ISPs for speedtests' throughput speeds.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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