20-06-2019 10:47 PM
Hello, I've decided to switch from sky to EE, the broadband side of it I'm switching from sky fibre to EE fibre, I have been given an activision date of 2 weeks time but I'm wondering if it could be switched quicker than that? I know when I had gone from talk talk to sky it was a similar activision time but it was done within an hour of plugging in the router so I'm wondering if that would be the case with switching from sky to EE? I have been reading about different switch times and it is all a little confusing to me so thought I'd just ask here and see if anyone could possibly help me out. Thanks in advance if you can.
20-06-2019 11:00 PM
Welcome to the EE Community,
as your switch requires a Openreach engineer to visit your local exchange to complete your transfer it will take 14 days.
20-06-2019 11:05 PM
I've had an email yesterday from EE saying that they will be changing it remotely so an engineer won't be needed which is a new one for me, this is why I asked about it possibly be connected quicker than the 2 weeks I've been told?
20-06-2019 11:21 PM - edited 20-06-2019 11:22 PM
@Unkownmagic they mean they dont have to visit your property by using Sky broadband your connected to their equipment in the exchange to swap you to EE they need to connect you back to the BT equipment.
21-06-2019 12:03 AM
@David : As does a TT to Sky transfer need a OR eng.
21-06-2019 12:09 AM
when I had gone from talk talk to sky it was a similar activation time but it was done within an hour of plugging in the router
How do you know it had been moved to Sky by that time? It could still be on TT working thro' the Sky router, cuz TT doesn't do any BB authentication & will work on any router. Would you have known the difference?
21-06-2019 12:15 AM
I was notified via email I believe (its been 6 years since it happened) that sky had activated the BB their end so I knew it was working on sky's service and not TT. I can only assume it will Just be the 2 weeks given, I just wanted to know if it's possible for EE to activate the service before the date they have given.
21-06-2019 12:20 AM
It's possible. You'll just have to wait & see. When your Sky router stops authenticating you'll know it's time to change.
by Cazamataz66 Saturday