by Maz46
Explorer

Switched from BT to EE but have bill from BT for ending my contract early.

Is there any help from EE after switching and BT have sent me a bill for leaving my contract early.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Switched from BT to EE but have bill from BT for ending my contract early.

Yes, EE will pay up to £50 of your Early Cancellation Fees upon sight of your previous ISP's bill showing them. You can claim this online @ Broadband Contract Buyout from Old ISP.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
4 REPLIES 4
by Brilliant Contributor
Brilliant Contributor

Re: Switched from BT to EE but have bill from BT for ending my contract early.

No I'd you choose to leave a contract early you must pay for that 

 

BT may own EE but they are run as 2 separate companies.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Grand Master
Grand Master
Solution

Re: Switched from BT to EE but have bill from BT for ending my contract early.

Yes, EE will pay up to £50 of your Early Cancellation Fees upon sight of your previous ISP's bill showing them. You can claim this online @ Broadband Contract Buyout from Old ISP.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Maz46
Explorer

Re: Switched from BT to EE but have bill from BT for ending my contract early.

Thanks for your response. I have just found the article about reclaiming £50.

by Grand Master
Grand Master

Re: Switched from BT to EE but have bill from BT for ending my contract early.

Thanks! You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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