by Tony771
New Member

Stuck abroad...

Due to COVID-19 I'm stuck in Egypt, my project in UK has now been doomed and cancelled, and I need to early terminate the contract. Do I still need to pay any fees?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Stuck abroad...

Phone EE giving 14 days notice of cancellation. If you are still within your min term you will be liable to pay early termination fees for the rest of the term.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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2 REPLIES 2
by Grand Master
Grand Master

Re: Stuck abroad...

Hi @Tony771 

 

You will need to speak to EE CS direct about this issue as it cannot be answered on these forums.

 

https://ee.co.uk/help/get-in-touch

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master
Solution

Re: Stuck abroad...

Phone EE giving 14 days notice of cancellation. If you are still within your min term you will be liable to pay early termination fees for the rest of the term.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

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