22-03-2019 07:33 AM
I posted last month about not being able to add broadband to my online account. I spoke to someone on the phone and, long story short, they escalated it as they couldn't add it either.
I've been trying to get in touch with the person via email but he's not replying. I sent screen shots of the problem and he said he would get back to me with an answer.
Not impressed with the customer service so far. Can anybody help? I don't really want to go through everything again on the phone, I just need to be able to log into my account and view bills.
by Alicja94 Thursday