by Polyman
New Member

Smart hub - Open port IP address keeps changing - how do i fix this

Hi, need some help please.

I have an open port to view camera's. I changed from the Brightbox 2 in the hope the port had a fixed IP address - but the smart hub is the same as the brightbox. I loose the camera's view from my phone at least once a month. I look onto "canyouseeme.org" to get the new IP address. How can i fix this so its stays the same?

I assume the router updates and changes this but not too sure?

Ant help appriciated as its been a problem for the last few years - was hoping the new router would have sorted this?

Regards

Rich

1 REPLY 1
by Grand Master
Grand Master

Re: Smart hub - Open port IP address keeps changing - how do i fix this

EE only gives out dynamic public IP addys, which means that anytime the router re-syncs the IP is liable to change. You can overcome this by employing a Dynamic DNS (DDNS) & possibly paying for it.

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