05-01-2019 01:36 PM
Welcome to EE's Home Broadband Forum.
If you would like help with your speed or connection issues, please would you carry out the steps and provide the data as requested in the Need Help with Your Home Broadband Speed or Connection? sticky. This will enable us to diagnose the problem and advise you further.
05-01-2019 09:32 PM
Well, I offered to help but you never replied.
05-01-2019 09:56 PM - edited 05-01-2019 10:21 PM
Not w/out knowing more about your connection.
Did you read Need Help with Your Home Broadband Speed or Connection? and carry out its requests?