01-11-2017 12:27 PM
My broadband doesn't seem to be working, I need to book an engineer appoitment. Unfortuanly my work restricts me from queing on the phone, is it possible to book an engineer visit online?
01-11-2017 12:20 PM
01-11-2017 12:45 PM - edited 01-11-2017 12:47 PM
You can't book online. You need to phone and report a fault 1st.
Why do you think you need an eng? They are not just sent out unless you have a fault which has been reported to EE & investigated firstly by their tech team.
01-11-2017 12:49 PM
Welcome to EE's Home Broadband Forum.
If you would like help with your speed or connection issues, please would you carry out the steps and provide the data as requested in the Need Help with Your Home Broadband Speed or Connection? sticky. This will enable us to diagnose the problem and advise you further.
by Cazamataz66 Saturday