by madeline
Explorer

Router box delivery

I am thinking of becoming a new customer. Can I have my router box delivered to an alternative address to my EE account address ? Thanks Madeline

4 REPLIES 4
by
EE Community Support Team

Re: Router box delivery

Hi @madeline,

 

Welcome to the EE Community.

 

The router would need to be delivered to your broadband account address.

 

Thanks

 

James

by madeline
Explorer

Re: Router box delivery

If my router box has to be delivered to my account address can I arrange a day for delivery, Thanks Madeline.

by
EE Community Support Team

Re: Router box delivery

Hi @madeline,

 

Of course, if you miss the initial delivery you can reschedule with the courier.

 

Thanks

 

James

by Grand Master
Grand Master

Re: Router box delivery

The router can only be delivered to the address where the BB service is to be installed, but this may be different from your billing address, if that's what you mean.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.